Wednesday, November 6, 2013
Google Launches HELPOUTS, Get Help From Experts Usinf Live Video Chat :
"What if getting help for a computer glitch, a leaky pipe, or a homework problem was as easy as clicking a button?" Google's Udi Manber said in a blog post announcing the new service. "What if you could get someone knowledgeable to get you 'unstuck' when you really need it?"
Manber said some of the services now are "how to fix your garage door, or how to remove a computer virus; or it might be guidance completing a project, like building a deck. " But he added that "today is just the beginning. We're starting small and in a few categories."
The categories being offered initially include art and music, computers, cooking, education and careers, fashion and beauty, fitness and nutrition, health and home and garden.
The Helpouts range from free to USD 240 or more. Some examples include chemistry tutoring and homework, learning to play guitar, yoga instruction, French language lessons, fixing computer problems or refrigerator repair.
"With Helpouts, you can choose who you get help from based on their qualifications, their availability, their price, their ratings and reviews," Manber said.
Google will take 20% of the fee that the providers collect from consumers for the video chats, though Google is initially waiving the transaction fee for providers in the "Health" category.
Consumers can leave reviews of the different video chat experts and Google will refund consumers who are not satisfied with their video consultation, the company said.
Posted by amit at 10:09 PM